FREQUENTLY ASKED QUESTIONS

How long does the order process last?

The implementation and delivery of all orders from Skinvibe takes place within 1-2 business days.

What delivery methods are available?

We offer four delivery options: InPost courier delivery (free), InPost parcel lockers (free), InPost courier delivery with cash on delivery (+ PLN 9.90) and DPD courier delivery with cash on delivery (+ PLN 9.90).

What payment methods are available?

We accept payments via PayU, BLIK, PayPo, Apple and Google Pay, card payments and cash on delivery.

Would this be a good gift for a woman?

Of course, yes! Our products are perfect for a gift, whether it's a birthday, Christmas or Women's Day! Regardless of the occasion, we guarantee that the gift will meet all expectations!

How can I track the status of my order?

You will receive a link to track your package once your order has been processed (no later than the next business day) to the email address provided in your order.

Where can I find proof of purchase?

Each order comes with a receipt. If you select the invoice option when placing your order, it will be sent to the email address you provided.

How much time do I have to return it?

Every product has a 30-day returns period from the time of delivery.

RETURNS


Within 30 days you can return a product bought online.

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COMPLAINTS


Want to learn how to file a complaint?

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WHOLESALE PURCHASE


Are you interested in working with us?

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